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MindMate professionals

Urgent help

If you’ve seriously injured yourself or taken an overdose call 999 or get immediate medical treatment from A&E. If you are feeling suicidal or in a crisis and feel like you can’t cope, speak to somebody straight away. If possible, make sure you’re not on your own.

The services below are free and available to you immediately – there may be different services depending on how old you are.

Teen Connect

We aren’t a call centre, we are a small, friendly team of people who all have some experience of managing our own difficulties.

We can offer up to an hour of support each night either by phone, text or online chat with one of our trained staff to talk about what you’re going through.

If we can’t support you right away, someone will let you know what time we can be available.

OPEN: Mon – Fri 3.30pm – 2am

OPEN: Sat – Sun 6pm – 2am

AGE: 11-19th birthday

Teen Connect

Safe Zone

Crisis support by phone, online and face to face. Call the number below or Text 07593 20529367 from 4pm to make a referral.

OPEN: Wednesday and Thursday 4pm – 10pm.

AGE: 11-17

Safe Zone

Dial House

Dial House is a sanctuary for young people when they are in crisis, to relax in a homely environment and have an hour of one-to-one support from the team of Crisis Support Workers.

At Dial House, we have a family room so parents in crisis can bring children with them. We transport visitors to and from the house by taxi to ensure their journeys are safe and comfortable.

Dial house offers face-to-face, phone and video support.

We can also support deaf visitors using BSL.

OPEN: Mon, Wed, Fri, Sat and Sun 6pm – 2am

AGE: 16+


Dial House

Leeds CAMHS Crisis Call Line

Are you a young person struggling to cope? Is life getting harder and harder? Are you a parent worried about your child? The NHS in Leeds has a new Freephone Crisis Call Line to support children and young people whatever the circumstances by listening, supporting, advising and signposting.

Our team will ensure that all callers receive an efficient and timely response, so that you get fast access to help when needed.

OPEN: Mon – Sun 8am – 8pm

AGE: 0-18

Over 18 and need urgent help?

If you don’t need help now, there are always services available for you, 24 hours per day.

Find out more about the wider range of services across Leeds.

View all services

If you’ve been having suicidal feelings or have been in crisis you can also speak to your GP. You can talk about the thoughts you’ve been having in a safe space and they can help you get the support you need. You can get ongoing support in Leeds to talk through your difficult feelings – find out more about ‘What’s in Leeds for me?’ You may feel totally alone and like there’s no hope. No matter how bad things get and how strong those feelings might be, with the right support you’ll be able to overcome these overwhelming feelings.