Help Urgent help – all services
There are a wide range of services available across Leeds, specific to certain needs and age brackets. Each service shown below provides information on what they offer, the ages they support and opening times.
Teen Connect
A freephone emotional support helpline for 11-18 year olds who are struggling.
OPEN: Every day from 3.30-8pm.
- Call 0808 800 1212
- visit Teen Connect
- send a text 07984436680 to arrange a call back.
Safe Zone
Face to face support, free taxis available.
Call or text 07943 114832 between 4pm -8:30pm
on Wed & Thurs, to arrange a visit that evening
AGE 11-17
Safe Zone
Dial House
Dial House is a sanctuary for young people when they are in crisis, to relax in a homely environment and have an hour of one-to-one support from the team of Crisis Support Workers.
At Dial House, we have a family room so parents in crisis can bring children with them. Free taxis available.
Dial house offers face-to-face, phone and video support.
We can also support deaf visitors using BSL.
- Call 0113 2609328
- Text 07922249452
OPEN: Mon, Wed, Fri, Sat and Sun 6pm – 2am
AGE: 16+
Dial House
Dial House @ Touchstone
The Dial House @ Touchstone service provides out-of-hours crisis services to people from BME groups in acute mental health crisis.
The service is staffed by a Manager, Senior Crisis Support Worker and three Crisis Support Workers who are all from BME groups.
- Call 0113 249 4675
- Text 07763 581 853
OPEN: Tue and Thurs 6pm – 12am
AGE: 16+
Dial House @ Touchstone
Night OWLS
West Yorkshire Night OWLS is a confidential support line for children, young people, their parents and carers who live in Bradford, Leeds, Calderdale, Kirklees and Wakefield.
If you are finding it hard to cope, feeling unsafe or just want to talk, Night OWLS can help you.
If a child or young person you care for is in a crisis and you are concerned about their emotional wellbeing contact Night OWLS.
- Call 08001488244
- Text 07984376950
OPEN: Mon–Sun 8pm–8am
AGE: 0-18 (up to 25 for those with additional needs) plus parents/carers
Night OWLS
Leeds CAMHS Crisis Call
Are you a young person struggling to cope? Is life getting harder and harder? Are you a parent worried about your child? The NHS in Leeds has a new Freephone Crisis Call Line to support children and young people whatever the circumstances by listening, supporting, advising and signposting.
Our team will ensure that all callers receive an efficient and timely response, so that you get fast access to help when needed.
- Call 0800 953 0505
OPEN: Mon – Sun 8am – 8pm
AGE: 0-18
Here For You
Out of hours support in a safe space (for those aged 16+).
- Call 07769 173 476
- Text 07769 173 476
OPEN: Every night 6pm – midnight
AGE: 16+
Here For YouGet support
If you’ve been having suicidal feelings or have been in crisis you can also speak to your GP. You can talk about the thoughts you’ve been having in a safe space and they can help you get the support you need. You can get ongoing support in Leeds to talk through your difficult feelings – find out more about ‘What’s in Leeds for me?’ You may feel totally alone and like there’s no hope. No matter how bad things get and how strong those feelings might be, with the right support you’ll be able to overcome these overwhelming feelings.