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MindMate professionals

Struggling to cope?

If you’re feeling overwhelmed or need help now, the information on this page will help you choose the service you need.

If you’ve seriously injured yourself or taken an overdose, call 999 straight away or go to A&E for immediate medical treatment.

If you are feeling suicidal or in a crisis and feel like you can’t cope, speak to somebody straight away. Use the links below to find the right help for you.


Teen Connect

OPEN: Mon-Fri 3.30pm–2.00am

Sat-Sun 6.00pm–2.00am

AGE: 11-18 years

Teen Connect Call 0808 800 1212

Kooth online counselling and emotional wellbeing service

Kooth online counselling is a free, safe and anonymous service for 10-18 year olds where young people can chat 1-2-1 with counsellors, access self-help articles 24/7 and connect with peers through live moderated forums.


Resist or manage the urge to self-harm

The Calm Harm app has been customised for young people in Leeds (aged 12 – 25 years). It helps you resist or manage the urge to self-harm; it has a number of activities including breathing techniques to help reduce symptoms of stress and anxiety.

Calm Harm

Safe Zone crisis support

Crisis support by phone, online and face to face. Call the number below or Text 07593 20529367 from 4pm to make a referral.

OPEN: Wednesday and Thursday 4pm – 10pm.

AGE: 11-17

Safe Zone

Time for Young People

Time for Young People

Offers emotional and mental health support for under 18s including weekly wellbeing drop-in spaces across the city.

Find out more


ChildLine (for under 18s) is there for anyone who needs confidential support. Call anytime or chat online.

ChildLine Call 0800 1111


Samaritans is available round the clock, every single day of the year, for anyone who is struggling to cope.

Samaritans Call 116 123

Nowhere to sleep?

If you are  over 16 and need urgent help with housing you can contact Leeds Housing Options on 0113 2224412

Outside office hours call 07891 273 939

Leeds Housing Options Call 0113 2224412

Dial House

  • Currently offering support over the phone and video calls due to Covid-19
  • Call 0113 2609328 or text/signal 07922249452 for a referral

OPEN: 6pm – 2am Mon, Weds, Fri, Sat, Sun

AGE: 16+


Dial House


  • Text SHOUT to 8525

OPEN: 24/7



Supporting a friend?

What to do if a friend or family member is suicidal or you are seriously worried about them.

How to help